INFORMATION NOTICE UNDER THE LAW NO. 6698 ON THE PROTECTION OF PERSONAL DATA
a) Data Controller and Representative
Centermed Advanced Imaging Center (hereinafter referred to as the "Company") processes your personal data within the scope described below and in accordance with the limits prescribed by the Law No. 6698 on the Protection of Personal Data (hereinafter referred to as "KVKK") and other relevant legislation. Accordingly, your personal data will be obtained, recorded, stored, preserved, altered, reorganized, disclosed, transferred, taken over, made available, classified, and shared with third parties or institutions, either in whole or in part, through automatic or non-automatic means, as part of any data recording system.
b) Processed Personal Data
In compliance with KVKK and relevant legislation, the categories and explanations of personal data to be processed under this Patient / Client Information Notice are as follows:
- Identity Information: Full name, gender, Turkish ID number (if a Turkish citizen), passport number or temporary Turkish ID number (if not a Turkish citizen), place of birth, date of birth, marital status, a copy of the Turkish ID card or driver's license.
- Contact Information: Phone number, address, email address, fax number.
- Health Information: Laboratory and imaging reports/results, medical examination data, prescription details, test results, medical documents.
- Audio Information: Voice recordings if communication is made with the call center.
- Financial Information: Bank account number, IBAN details.
- Transaction Security Information: Camera recordings, voice recordings, IP records, browser information.
- Other: Social Security Institution (SGK) details, private health insurance-related data.
c) Purpose of Processing Personal Data
Your personal data will be processed in accordance with the conditions specified in Articles 5 and 6 of KVKK for the following purposes:
- Ensuring that necessary work is carried out by our business units for you to benefit from the products and services provided by our Company.
- Offering products and services provided by our Company.
- Planning and/or executing market research activities for the sale and marketing of products and services.
- Protecting public health, conducting preventive medicine, medical diagnosis, treatment, and care services.
- Sharing requested information with the Ministry of Health and other public institutions and organizations in accordance with the relevant legislation.
- Fulfilling legal and regulatory requirements.
- Planning and managing the internal operations of the Medical Center Management.
- Conducting e-invoice transactions.
- Providing information if you book an appointment.
- Managing customized healthcare services in medical diagnosis and treatment.
- Responding to the logistic needs of patients/clients applying to the center and managing logistics operations.
- Managing the financial operations of healthcare services.
- Conducting interventional radiology activities.
- Addressing issues, complaints, and other related processes regarding our services.
- Managing communication activities.
- Conducting and managing contrast-enhanced X-ray services.
- Monitoring and preventing fraud and unauthorized transactions by audit and information systems departments.
- Providing logistical services for patients between imaging centers.
- Planning and executing radiology services.
- Conducting imaging and scanning services.
- Organizing, executing, and ensuring laboratory services.
- Conducting risk management and quality improvement activities.
- Measuring patient satisfaction and conducting evaluation/analysis studies.
- Promoting, marketing, and advertising our services.
- Managing legal affairs.
- Verifying identity by healthcare personnel.
- Conducting evaluation activities by the Quality, Patient Experience, and Information Systems departments to improve healthcare services.
- Providing and managing nuclear medicine services.
- Carrying out insurance transactions with private insurance companies.
- Ensuring the legal, technical, and commercial security of relevant individuals in business relationships.
- Managing the human resources and public relations policies of our Company.
- Evaluating job applications if you apply for a position.
- Fulfilling legal obligations if you are an employee of our Company.
- Ensuring security when you visit our Company.
- Verifying identity and providing wireless network access.
- Contacting you if you request information from our Company.
- Executing a sales or service contract if you purchase a product or service.
- Planning, auditing, and executing information security processes.
- Planning and executing corporate communication activities.
- Defining and implementing our Company’s commercial and business strategies.
d) Recipients and Purposes of Personal Data Transfer
Your personal data may be transferred in accordance with the conditions set out in Articles 8 and 9 of KVKK, based on the provisions of Articles 5 and 6:
- To the Ministry of Health, its affiliated subunits, and family medicine centers, private insurance companies, the Social Security Institution, the General Directorate of Security and other law enforcement agencies, the Civil Registry Office, and courts, in compliance with the relevant regulations and for the purposes stated above.
- To the healthcare institution and doctors where the patient is referred or applies directly, and to the institution where the patient is employed or affiliated.
- To Neolife Medical Center and/or Sonomed Medical Imaging Center, in cases where nuclear medicine procedures are conducted.
- To Ahenk Laboratory (Ahenk Lab) and Düzen Laboratories Group, in cases where laboratory procedures are conducted.
- To Polat Pathology Laboratory, in cases where pathology procedures are conducted.
- To regulatory and supervisory institutions and official authorities.
- To our service providers.
- To companies within the corporate group to which Centermed belongs, business partners, and suppliers with whom we collaborate or benefit from their services.
- To physicians collaborating with Centermed in the provision of healthcare services.
- To Centermed’s business partner and commercial affiliates, including DOKTORLAR SAĞLIK YATIRIMLARI SANAYİ VE TİCARET ANONİM ŞİRKETİ, Centermed, and Centermedplus branches.
- To public institutions and organizations as required by law or upon request.
- To notaries, enforcement offices, and/or courts, if necessary, for financial transactions related to product and service payments.
- To our lawyers, as necessary, within the framework of confidentiality obligations, for legal processes.
e) International Transfer of Personal Data
Your personal data, processed based on the legal grounds specified in Articles 5(2) and 6(3) of KVKK, is processed in compliance with KVKK and relevant regulations and is not transferred abroad under any circumstances.
f) Method and Legal Basis for Collecting Personal Data
Your personal data is collected through automatic or non-automatic methods, verbally, in writing, or electronically, via call center activities, the internet, physical locations, and similar channels, for the purposes specified in section (c) and based on the legal grounds specified in Articles 5(2) and 6(3) of KVKK:
- By filling out forms on the website, sending emails, visiting the website, or contacting us through social media platforms.
- By receiving medical services at our centers and performing necessary registrations, results, and other processes.